Privacy Policy

1. Introduction

Jasalma AI ("Platform") is operated by Esential LLC ("Company"), a US-based limited liability company located in Sunnyvale, CA. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service at jasalma.ai.

2. Information Collection and Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

• Email address
• First name and last name
• Payment information (processed securely)
• Usage data and learning progress
• Communication preferences

3. Payment Processing

When you make a payment, your payment information is collected and processed by our secure payment partners. We do not store your full payment details. Payment processors may collect:

• Credit/debit card information
• Billing address
• Transaction history

4. Educational Data

As an educational platform, we collect and store:

• Course progress and completion data
• Assessment results and submissions
• Participation in live sessions
• Interaction with educational content
• Community contributions and discussions

5. Log Data

We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

6. Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data, which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Service Providers

We may employ third-party companies and individuals to:

• Process payments
• Host educational content
• Analyze platform usage
• Provide customer support
• Conduct live sessions

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Security

The security of your Personal Information is important to us. We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

10. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to our use of your data
• Export your data in a portable format

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or the Platform, please contact us at:

Esential LLC
Sunnyvale, CA
Email: esen@jasalma.ai